Negotiation & Conflict Resolution Skills - Jan 21 to 22, 2014

Time: 9:00am - 5:00pm Download PDF
Venue: CEE@IBA,Karachi Reg Form
Info: ceeinfo@iba.edu.pk  
Contact: Tel: (0213) 8104700 (Ext:1804, 1807, 1809)  
  • Introduction

    Negotiation skills are critical whether selling products or services, purchasing supplies and materials, negotiating salary and job requirements or obtaining internal resources for project support.

    Participants in this dynamic training learn how to strengthen their negotiation skills through classroom game sessions, extensive role-play and exercises. They receive one-on-one feedback that helps improve their ability to communicate and negotiate in complex and difficult negotiation sessions. Participants will build skills negotiating individually and in team negotiation environments.

  • Audiance
    • Senior Managers; Sales Professionals; Entrepreneurs; Engineers;
    • Industrial Relations Professionals; HR
    • Heads/Executives;
    • Health Care professionals;
    • Educators; Customer Service representatives
    Past Participants were from
    • Adamjee Insurance (Pvt.) Ltd.
    • AGP (Pvt.) Ltd.
    • Agha Khan Health Service, Pakistan
    • ARY Group
    • DHA Suffa University, Karachi
    • Dolmen (Pvt.) Ltd.
    • EFU General Insurance
    • Engro Corporation Ltd
    • Engro Polymers & Chemicals Limited
    • HANDS
    • Hub Power Station
    • HUBCO
    • Hyderabad Electric Supply Company
    • IBA, Sukkur
    • ICI Pakistan Limited
    • Lotte Pakistan
    • MAN Diesel & Turbo
    • Marie Stopes Society
    • Mashreq Bank
    • Midas Clothing Limited
    • National Telecommunication Corporation
    • Pizza Hut
    • Private Power & Infrastructure Board
    • Quality Knits Limited
    • Sales & Services International
    • Samba Bank Limited
    • Sui Southern Gas Company
    • UCH Power
    • United Energy Pakistan
  • Faculty
    Dr. Huma Baqai

    Dr. Baqai is a Certified Trainer in Communication and Presentation Skills with over 15 years of teaching / training experience. She is Ph.D in International Relations and has published both nationally and internationally. Presently, she is an associate professor and chairperson of Social Sciences Department at IBA. She is also Joint Secretary of Karachi Council on Foreign Relation; Certified Trainer in Liberal Political Values from Germany; Anchor Pakistan Television Network for a weekly Current Affairs Show "Tajzia"; Working with both National and International Media as an International Relations Experts and Political Analyst since 1999; Core-Group Member & Co-coordinator Freedom gate Pakistan & Member Editorial Board Journal of Freedom.

  • Topics
    • Determine behavioral style and how to best interact with others in the negotiation
    • Develop an effective plan and strategy for any negotiation
    • Negotiate in person, on the phone, individually and in teams
    • Immediately recognize manipulative tactics and how to respond
    • Recognize counterproductive assumptions and positions
    • Utilize the phases of negotiation for better outcomes
    • Deal with difficult people objectively and assertively
    • Build creative solutions to challenging scenarios
  • Benifits
    • Gain greater confidence in handling difficult situations
    • Make faster decisions through quicker thinking
    • Gain better morale and understanding of personal strengths
    • Know that you are doing the best in the circumstances
  • Fees
    PKR 30,000/participant:
    • Inclusive of Course material, IBA Workshop Certificate, Lunch, Refreshments,Group Photograph & Business Networking
    • 10% Discount for 2 or more than 2 participants from the same organization
      **15% Discount for 5 or more than 5 participants from the same organization
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