International Workplace Mediators’ Training Program
This comprehensive program is designed to elevate participants' mediation skills by building on foundational concepts and developing expertise in communication, strategic questioning, and managing deadlocks.
It offers hands-on experiential learning through realistic role-plays, complex mediation scenarios, and personalized coaching by experienced mediators. Participants will explore techniques to navigate challenging disputes, address diverse perspectives, and foster collaborative solutions. Through dynamic exercises and tailored feedback, attendees will enhance their ability to mediate effectively across workplace, commercial, and cross-cultural settings.
- Equip participants with Accredited Mediator credentials to manage disputes effectively.
- Integrate mediation within HR and legal frameworks as a structured ADR mechanism.
- Reduce reliance on litigation by promoting effective negotiation and resolution skills.
- Align mediation strategies with global best practices to enhance credibility.
- Empower professionals to lead with confidence in high-stakes conflict scenarios.
- Mediation theory, ethics, and principles
- Stages of the mediation process: pre-mediation, opening statements, caucus sessions
- Active listening and rapport-building exercises
- Identifying positions vs. interests in disputes
- Negotiation techniques and dynamics
- Simulated mediation exercises
- Final assessments based on real-world scenarios
- Implementing mediation in various sectors
- Standard Fee: PKR 350,000 (plus 3% SST)
- Early Bird Discount (20%): PKR 280,000 (plus 3% SST)
- Group Discount (13%) (for groups of four or more): PKR 297,500 (plus 3% SST)
- Assessment Charges: GBP 100
Payable post IBA certification upon opting for EMS-accredited certificate.
This program is ideal for professionals across legal, corporate, and public sectors:
- Human Resource Professionals – To manage workplace conflicts, performance-related disputes, and employment grievances.
- Senior Management & Administrators – To integrate mediation into leadership practices and organizational policies.
- Corporate Leaders – To address conflicts between employees and managers, workplace challenges, and team dynamics.
- Legal Teams – To efficiently resolve contractual, regulatory, and institutional disputes.
- Government Officials & Policy Makers – To apply mediation in governance, policy frameworks, and public sector dispute resolution.
Ms. Emma McAndry
Emma McAndry is a highly accomplished mediator, trainer, and legal professional with over a decade of experience in civil, commercial, and workplace mediation. A Fellow of the Civil Mediation Council and a Legal 500 Leading Mediator (2022/23), she has successfully mediated over 100 cases and played a pivotal role in shaping mediation education and practice in the UK. Emma began her legal career as a commercial litigator before transitioning into mediation, recognizing its advantages over litigation. She founded and led the UCLan Cen
Emma McAndry is a highly accomplished mediator, trainer, and legal professional with over a decade of experience in civil, commercial, and workplace mediation. A Fellow of the Civil Mediation Council and a Legal 500 Leading Mediator (2022/23), she has successfully mediated over 100 cases and played a pivotal role in shaping mediation education and practice in the UK. Emma began her legal career as a commercial litigator before transitioning into mediation, recognizing its advantages over litigation. She founded and led the UCLan Centre for Mediation, developing accredited training programs and pioneering student mediation competitions.
Her expertise in mediation training has been recognized internationally, earning her multiple awards, including the National Mediation Awards’ Mediation Trainer of the Year (2022/23) and Mediation Expert of the UK (2020-2022). With extensive experience in mediation education, Emma has designed and delivered accredited mediation training for professionals worldwide. She is the Founder and Director of Essential Mediation Solutions, providing high-quality training and professional development programs. Known for her engaging teaching style and practical approach, Emma continues to shape the future of mediation through her leadership, training, and hands-on dispute resolution expertise
IBA CEE Cancellation Policy for Open Enrollment Programs:
In the event of participant's cancellation, the following schedule will apply:
- 5 days before start of workshop - No cancellation
- Within 4 to 2 days prior to workshop Half program fee forfeiture
- Within 1 day and No Shows - Full program fee forfeiture
Cancellation notification must be made in writing to CEE.
Postponement
Due to any unavoidable circumstances, the workshop may be postponed by the institute. In case of postponement, the institute will refund full fee of the program or the participant may opt to defer his/her registration to the next program.
Substitute
Substitutes will be taken at least 2 days prior to the workshop. Should we be unable to accept your application for any reason, your payment (cheque/draft) will be returned to you.
Deferrals
All registrations deferrals must be requested in writing at least 2 days prior to the workshop. Send a note to the Program Registration Team indicating that you wish to have your registration deferred to another session of the same program within one year. The deposited fee will be carried forward. Please note that only one transfer is permitted. After one year, the deposited fee will be fully forfeited.
| Apply Now | Download Brochure |
| Date: | 08 to 12 December, 2025 |
|---|---|
| Time: | 9:00am - 5:00pm |
| Venue: | IBA City Campus, Karachi |
| Investment: | PKR 350,000 + 3% SST/ per head |
| Contact: | ceeinfo@iba.edu.pk (0213) 8104700 (Ext:1809, 1812, 1808) |
| Registration Deadline: | 5 days prior to the workshop date |