IBA – Alternative Dispute Resolution International Center (IBA – ADRIC)

This Mediation Skills Training Course is designed to empower participants with advanced techniques and practical expertise in conflict resolution. The program aims to:

1. Enhance Mediation Proficiency: Develop mastery in interest-based conflict resolution and effective communication, equipping participants to handle complex and high-stakes disputes with confidence.
2. Foster Strategic Problem-Solving: Cultivate the ability to uncover underlying interests, manage power dynamics, and employ creative solutions to guide disputing parties toward collaborative outcomes.
3. Build Expertise in Deadlock Management: Equip participants with tools and techniques to navigate challenging situations, break impasses, and maintain momentum in mediation sessions.
4. Promote Ethical Mediation Practices: Instill a commitment to professionalism, impartiality, confidentiality, and procedural fairness to ensure adherence to global mediation standards.
5. Prepare for Real-World Application: Provide hands-on experience through realistic role-plays, personalized feedback, and scenario-based learning, enabling participants to mediate effectively across workplace, commercial, and cross-cultural contexts.
6. Support Career Advancement: Empower professionals from diverse backgrounds to achieve recognition in mediation and conflict resolution, enhancing their leadership and negotiation skills for impactful career growth.

By completing this program, participants will gain the knowledge, tools, and confidence to lead effective mediation sessions, address disputes with professionalism, and foster lasting resolutions.

By the end of the MIMC International Mediation Training Program, participants will be able to:

1. Conflict Management Skills

• Apply interest-based mediation techniques to resolve complex disputes.
• Identify and address underlying interests, values, and motivations in conflict situations.
• Manage power dynamics and multi-party disputes effectively.

2. Communication Mastery

• Demonstrate active listening, paraphrasing, and reframing skills.
• Build trust and rapport with disputing parties, even in high-conflict scenarios.
• Navigate cultural and emotional sensitivities to foster productive dialogue.

3. Mediation Strategies

• Prepare effectively for mediation, including pre-mediation planning and stakeholder analysis.
• Employ proven mediator strategies to handle diverse conflict contexts such as workplace, commercial, and cross-cultural disputes.
• Manage high emotions, resistance, and challenging behaviors during mediation.

4. Questioning and Problem-Solving

• Formulate and utilize strategic questions to uncover hidden interests and facilitate resolutions.
• Apply creative problem-solving techniques, including brainstorming and reality testing, to guide parties toward agreements.

5. Deadlock Resolution

• Identify and analyze the causes of deadlock in mediation.
• Utilize tools and techniques such as caucusing, BATNA/WATNA, and reframing to break impasses.
• Maintain momentum and build pathways toward resolution.

6. Ethical Practice

• Navigate ethical dilemmas with professionalism and adhere to mediation standards.
• Ensure impartiality, confidentiality, and procedural fairness in all mediation activities.

7. Practical Application

• Conduct effective mediation sessions in real-world scenarios.
• Integrate feedback from trainers and peers to enhance personal mediation style.
• Develop an actionable plan to apply skills in workplace and professional mediation contexts.

Interactive Training: Engage in role plays and exercises to practice mediation skills.

Expert Instructors: Learn from certified international mediators and experts from Singapore International Mediation Centre (SIMC).

Accreditation: The SMAW has been accredited as a SIMI Registered Training Program (SIMI RTP) by the Singapore International Mediation Institute (SIMI) and accounts for the 40-hour training requirement to obtain SIMI accreditation. Participants fulfilling the 40-hour requirement will be eligible to take the SIMI Assessment. Upon successfully passing the accreditation assessment will be accredited as Level 1 Mediators with the Singapore International Mediation Institute.

Diverse Audience: Ideal for lawyers, executives, managers, and professionals seeking advanced mediation skills.

• Interest-Based Conflict Management
• Proven Mediator Strategies
• Tools for Effective Communication
• Techniques for Questioning Skills
• Managing Deadlock and Impasses
• Role-Playing and Experiential Learning
• Mediation Ethics and Professional Conduct
• Practical Application and Integration

This workshop is suitable for:

• Aspiring mediators seeking professional recognition
• Legal professionals interested in alternative dispute resolution
• Corporate professionals from any background
• Social workers and counselors
• Individuals interested in enhancing conflict resolution skills
• Professionals in leadership roles within academic, commercial, corporate, and regulatory sectors

USD 3500/-

Discounted Introductory fees: USD 2000 + 5% SST

The program features a blend of interactive training, practical role-play sessions, comprehensive assessments, and the opportunity to earn MIMC qualifications.