This Course is designed to enable candidates to understand the way organizations manufacture goods and/or deliver services. It focuses on familiarizing the candidates with the tools and techniques in designing and managing the processes to achieve competitive advantage in terms of time, quality, cost and flexibility.

Overall the discussions will be supported by case studies (with emphasis on issues and concerns to be addressed during implementation), covering several industries where the principles and techniques have been implemented by the faculty member; viz. pharmaceuticals, textiles, cosmetics, glass bottles, polyester films, engineering, packaging materials manufacturing, fabrication workshops, readymade garments, etc. Cases reported in professional literature will also be discussed.

At the end of the workshop, each participant will be able to draw up a time bound personal and organization ACTION AGENDA, to implement the learning.

• Family Businessmen
• Executives &amap; Family Members involved in Family Businesses
• All those interested in the subject

TESTIMONIALS

Mr. Abdullah FerozDirector, Dollar Industries (Pvt.) Ltd.

Attended Managing Family Businesses Series (Oct 2012 to Nov 2013) "After attending these workshops in IBA during last 8-9 months I used to ask myself, it does not sound good if ignore the warning signs. Real life examples are available on any argument, query, disagreement etc. I will recommend this series to all family businessmen and members of their families. Normally in family business management positions are inherited, whereas management is a responsibility and discipline, I hope after attending these workshops, Family Members will be in a position to differentiate Ownership, Business and Management. The faculty of SPJIMR was Superb & Admirable."

Mr. Osama ShujaProject Manager, Shujauddin & Brothers

Attended Managing Family Businesses Series (Oct 2012 to Nov 2013) "This series helped identifying weakness and neglected areas especially areas where small changes mean increase in profitability as well as correcting focus on business in terms of continuity and growth. This program deals with practical issues faced by business people in their daily routine and as a result have been assumed to be under control/solved. In reality these underlying issues hamper growth and performance of organization. Due to practical nature of the workshop, I will recommend other Family Businessmen in Pakistan to join this one of a kind series."

Professor Parimal Merchant Director - Global FMB Program at S P Jain School of Global Management, India, India.

• Operations as a Transformation Process
• Process View of Operations
• Role of Technology
• Flow Process Chart
• Variability Basics
• 5 WHY? Analysis
• Buffering Law
• Concepts of Cycle Time & Throughput (Flow rate)
• Little's Law
• Decisions when Capacity lags Demand

PKR 30,000/participant

• Inclusive of Course material, IBA Workshop Certificate, Lunch, Refreshments, Group Photograph & Business Networking