A hands-on, activity-based corporate workshop designed to introduce participants to the Design Thinking framework. The program focuses on human-centered problem solving, creativity, and collaborative innovation to address organizational and customer-facing challenges.
Participants will be able to:
- Apply a structured Design Thinking process to workplace challenges
- Understand user needs through empathy-driven tools
- Reframe problems to unlock new solution spaces
- Generate and evaluate creative ideas systematically
- Build and test rapid prototypes to validate assumptions
- Strengthen cross-team collaboration and customer-centric thinking
Day 1
- Session 1: Introduction to Balanced Scorecard
- Session 2: Program Planning
- Session 3: Building & Implementing the Balanced Scorecard Step 1 including Hands-on exercises & case study
- Session 4: Building & Implementing the Balanced Scorecard Step 2 including Hands-on exercises & case study
Day 2
- Session 1: Building & Implementing the Balanced Scorecard Steps 3 & 4 including Hands-on exercises & case study
- Session 2: Building & Implementing the Balanced Scorecard Steps 5 & 6 including Hands-on exercises & case study
- Session 3: Building & Implementing the Balanced Scorecard Steps 7& 8 including Hands-on exercises & case study
- Session 4: Building & Implementing the Balanced Scorecard Steps 9; and Course summary & exam
- Introduction to Design Thinking & Innovation Mindsets
- Empathy, User Insights & Customer Journey Mapping
- Problem Framing & Reframing
- Ideation Tools & Creative Brainstorming Techniques
- Rapid Prototyping & Testing
- Applying Design Thinking to Real Organizational Challenges
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- Mid- to senior-level managers
- Cross-functional teams working on innovation or service improvement
- HR, Operations, Product, Marketing & Customer Experience teams
- Corporate leaders seeking to strengthen problem-solving culture
- Anyone responsible for designing processes, policies, or customer journeys
The IBA Life Design (IBA LDL) is a hub for creativity, innovation, and problem-solving at the Institute of Business Administration, Karachi.
It focuses on:
- Bringing Design Thinking into academia, industry, and development sectors
- Developing human-centered solutions through research and experimentation
- Enabling teams to innovate through structured tools, sprints, and experiential workshops
- Teaching students life design skills and empower them to be creative leaders.
